Uhhhh, no.

I'm in retail sales. Luckily & thankfully not face to face retail sales. I already deal with some of the dumbest people on the face of the earth. I can't imagine having to deal with them face to face. Boy, do I have stories. Even just over the phone and email they drive me bonkers. You'll be seeing a lot of stupid/rude customer posts from me. Fo' sho'.

We recently ran a promotion for free shipping if your order totals $25 or more and only good through yesterday. TWENTY FIVE OR MORE. 2. 5. Not $19.95, not $21.99, and not every time you order from here until the end of time. SERIOUSLY. It's not too difficult to figure out. I guess unless you can't count?

One of the offenders checked their credit card charges today. That pretty much tells me that they knew they weren't supposed to use that code. I'm fully expecting a return email saying she can't believe we didn't honor the code, or some other whiny shit.

You know that saying "The customer is always right"? I'm not sure who came up with that bullshit, but whoever it was should be flayed.

UPDATE: Just as I prophesied, she whined and cried about it. What don't you understand? I'm not sure she understands the term "subtotal". Stupid, stupid, stupid.